Article 28
Processor
There is no recital in the Directive related to article 28.
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Regulation
Art. 28 1. Where processing is to be carried out on behalf of a controller, the controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject. 2. The processor shall not engage another processor without prior specific or general written authorisation of the controller. In the case of general written authorisation, the processor shall inform the controller of any intended changes concerning the addition or replacement of other processors, thereby giving the controller the opportunity to object to such changes. 3. Processing by a processor shall be governed by a contract or other legal act under Union or Member State law, that is binding on the processor with regard to the controller and that sets out the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects and the obligations and rights of the controller. That contract or other legal act shall stipulate, in particular, that the processor: a) processes the personal data only on documented instructions from the controller, including with regard to transfers of personal data to a third country or an international organisation, unless required to do so by Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest; b) ensures that persons authorised to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; c) takes all measures required pursuant to Article 32; d) respects the conditions referred to in paragraph 2 ans 4 for engaging another processor e) taking into account the nature of the processing, assists the controller by appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of the controller's obligation to respond to requests for exercising the data subject's rights laid down in Chapter III f) assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 taking into account the nature of processing and the information available to the processor g) at the choice of the controller, deletes or returns all the personal data to the controller after the end of the provision of services relating to processing, and deletes existing copies unless Union or Member State law requires storage of the personal data h) makes available to the controller all information necessary to demonstrate compliance with the obligations laid down in this Article and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller. With regard to point (h) of the first subparagraph, the processor shall immediately inform the controller if, in its opinion, an instruction infringes this Regulation or other Union or Member State data protection provisions. 4. Where a processor engages another processor for carrying out specific processing activities on behalf of the controller, the same data protection obligations as set out in the contract or other legal act between the controller and the processor as referred to in paragraph 3 shall be imposed on that other processor by way of a contract or other legal act under Union or Member State law, in particular providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that the processing will meet the requirements of this Regulation. Where that other processor fails to fulfil its data protection obligations, the initial processor shall remain fully liable to the controller for the performance of that other processor's obligations. 5. Adherence of a processor to an approved code of conduct as referred to in Article 40 or an approved certification mechanism as referred to in Article 42 may be used as an element by which to demonstrate sufficient guarantees as referred to in paragraphs 1 and 4 of this Article. 6. Without prejudice to an individual contract between the controller and the processor, the contract or the other legal act referred to in paragraphs 3 and 4 of this Article may be based, in whole or in part, on standard contractual clauses referred to in paragraphs 7 and 8 of this Article, including when they are part of a certification granted to the controller or processor pursuant to Articles 42 and 43. 7. The Commission may lay down standard contractual clauses for the matters referred to in paragraph 3 and 4 of this Article and in accordance with the examination procedure referred to in Article 93(2). 8. A supervisory authority may adopt standard contractual clauses for the matters referred to in paragraph 3 and 4 of this Article and in accordance with the consistency mechanism referred to in Article 63. 9. The contract or the other legal act referred to in paragraphs 3 and 4 shall be in writing, including in electronic form. 10. Without prejudice to Articles 82, 83 and 84, if a processor infringes this Regulation by determining the purposes and means of processing, the processor shall be considered to be a controller in respect of that processing. |
Directive
Art. 17 (…) 2. The Member States shall provide that the controller must, where processing is carried out on his behalf, choose a processor providing sufficient guarantees in respect of the technical security measures and organizational measures governing the processing to be carried out, and must ensure compliance with those measures. 3. The carrying out of processing by way of a processor must be governed by a contract or legal act binding the processor to the controller and stipulating in particular that: - the processor shall act only on instructions from the controller, - the obligations set out in paragraph 1, as defined by the law of the Member State in which the processor is established, shall also be incumbent on the processor. 4. For the purposes of keeping proof, the parts of the contract or the legal act relating to data protection and the requirements relating to the measures referred to in paragraph 1 shall be in writing or in another equivalent form. |
Serbia
Article 45 Processor Where processing is carried out on behalf of the controller, the controller may designate as processor only a person or public authority that fully guarantees the implementation of appropriate technical, organisational and personnel measures in such a manner that processing will be carried out in accordance with this Law and that the protection of the rights of data subjects will be ensured. The processor referred to in paragraph 1 of this Article may engage another processor only with the controller’s prior specific or general written authorisation. In the case of general written authorisation, the processor shall inform the controller of any intended changes concerning the addition or replacement of other processors, thereby giving the controller the opportunity to object to such changes. Processing by the processor shall be governed by a contract or another legally binding act concluded or adopted in writing, including in electronic form, which binds the processor to the controller and stipulates the subject matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects, as well as the rights and obligations of the controller. The contract or other legally binding act referred to in paragraph 3 of this Article shall stipulate that the processor shall: 1. process personal data only on the basis of the controller’s documented instructions, including instructions with regard to the transfer of personal data to other states or international organisations, unless the processor is required by law to process the data. In such a case, the processor shall inform the controller of that legal obligation prior to processing, unless the law prohibits the provision of such information on grounds of protecting an important public interest; 2. ensure that persons authorised to process personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; 3. take all measures required pursuant to Article 50 of this Law; 4. respect the conditions for engaging another processor referred to in paragraphs 2 and 7 of this Article; 5. assist the controller, taking into account the nature of the processing, by appropriate technical, organisational and personnel measures, insofar as possible, in fulfilling the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of this Law; 6. assist the controller in ensuring compliance with Articles 50 and Articles 52 to 55 of this Law, taking into account the nature of processing and the information available to the processor; 7. at the choice of the controller, delete or return all personal data after the end of the provision of processing services, and delete existing copies unless law requires storage of the personal data; 8. make available to the controller all information necessary to demonstrate compliance with the obligations laid down in this Article and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller. In the case referred to in paragraph 4, item (8) of this Article, the processor shall immediately inform the controller if, in its opinion, an instruction infringes this Law or other laws on personal data protection. Where a processor engages another processor to perform specific processing operations on behalf of the controller, the same personal data protection obligations laid down in the contract or other legally binding act between the controller and the processor referred to in paragraphs 3 and 4 of this Article shall also be imposed on that other processor, by means of a separate contract or another legally binding act concluded or adopted in written form, including electronic form, which provides, in the relationship between the processor and the other processor, sufficient guarantees for the implementation of appropriate technical, organisational and personnel measures ensuring that the processing is carried out in accordance with this Law. Where the processor infringes the provisions of this Law by determining the purposes and means of processing personal data, the processor shall be considered a controller in relation to that processing. The application of an approved code of conduct referred to in Article 59 of this Law, or a certificate issued pursuant to Article 61 of this Law, may be used to demonstrate that the processor fulfils the obligations to provide guarantees referred to in paragraphs 1 and 7 of this Article. The legal relationship between the controller and the processor, governed in accordance with paragraphs 3 and 7 of this Article, may be based, in whole or in part, on the standard contractual clauses referred to in paragraph 11 of this Article, including those related to a certificate granted to the controller or the processor in accordance with Articles 61 and 62 of this Law. The Commissioner may draw up standard contractual clauses relating to the obligations referred to in paragraphs 3 and 7 of this Article, taking particular account of European practice in drafting standard contractual clauses.
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